Privacy Policy
Last updated: September 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support.
Personal Information:
- Name and email address
- Payment information (processed securely by Stripe)
- Account preferences and settings
Usage Information:
- Website interaction data
- Trading signal performance preferences
- Support communication history
2. How We Use Cookies
We use cookies and similar technologies to improve your experience on our website.
Essential Cookies:
- Authentication - Keep you logged in to your account
- Security - Protect against fraudulent activity
- Preferences - Remember your settings and choices
Analytics Cookies (Optional):
- Google Analytics - Help us understand how you use our site
- Performance Tracking - Monitor site speed and functionality
- User Behavior - Improve our services based on usage patterns
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and maintain our AI trading signal services
- Process payments and manage subscriptions
- Send important service updates and notifications
- Provide customer support and respond to inquiries
- Improve our services and develop new features
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers:
- Stripe - Payment processing
- Email Services - Transactional emails and notifications
- Analytics - Google Analytics (with your consent)
Legal Requirements:
We may disclose your information if required by law or to protect our rights, property, or safety.
5. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure database storage with regular backups
- Limited access to personal information on a need-to-know basis
- Regular security audits and updates
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access - Request a copy of your personal data
- Correction - Update or correct inaccurate information
- Deletion - Request deletion of your personal data
- Portability - Receive your data in a machine-readable format
- Opt-out - Unsubscribe from marketing communications
To exercise these rights, please contact us using the information provided below.
7. Cookie Management
You can manage your cookie preferences at any time:
Browser Settings
Most browsers allow you to:
- View and delete cookies
- Block cookies from specific sites
- Block all cookies (may affect functionality)
Our Cookie Consent
Use our cookie banner to:
- Accept or decline analytics cookies
- Change your preferences anytime
- Clear your cookie consent choice
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
General Inquiries
Email: support@signalcraft-ai.com
Data Protection
Email: privacy@signalcraft-ai.com